Contact us
We usually reply within one business day. Email is the fastest way to reach a person.
Who to email
Support, billing and refunds
support@meerlume.comYour account, your bots, anything that isn't working, plus invoices, payment problems, and refund requests.
Sales
sales@meerlume.comPlan questions, higher limits, and Enterprise enquiries.
Privacy
privacy@meerlume.comData requests, deletion, and anything in our privacy notice.
Security
security@meerlume.comReport a vulnerability. We read these first.
Abuse
abuse@meerlume.comReport a bot on Meerlume that is breaking our terms.
Registered address
Meerlume LLCMoskovyan 28, apt. 159
0002 Yerevan
Armenia
Billing and payments
Paid plans are sold and processed by Paddle, which acts as our Merchant of Record. For invoices, receipts, payment methods, or refunds you can go directly to paddle.net using the email address on your receipt.
See our refund policy, terms of service, and privacy notice.